Dec 16, 2006, 03:22 AM // 03:22
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#1
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ArenaNet
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Xunlai Tournament House Voters - Please Note
Hey, guys,
Our website programmer let me know that there was a brief glitch in the voting software yesterday. Those who voted between 1:00 p.m. and 6:00 p.m. Pacific Time, please note: You may need to vote again.
We are currently working on enabling your access to "re-vote" and that should be going in shortly. If you were one who voted in the timeframe mentioned above, try to vote again. If your vote is rejected, then your initial vote is fine. If you vote is accepted, then your new vote is on record, and you're fine.
We're sorry about this glitch, and hope that you'll take the time to verify that your vote is registered. Please do not attempt this until 8:00 p.m. Pacific (which is 45 minutes from the time I am posting).
Thanks.
__________________
Gaile Gray
Support Liaison
ArenaNet
Last edited by Gaile Gray; Dec 16, 2006 at 03:26 AM // 03:26..
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Dec 16, 2006, 03:23 AM // 03:23
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#2
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Debbie Downer
Join Date: May 2006
Profession: N/Me
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Is the e-mail verification of accounts also borked? I can't seem to get that e-mail. And yes, it's not in my spam.
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Dec 16, 2006, 03:27 AM // 03:27
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#3
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ArenaNet
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Quote:
Originally Posted by Zinger314
Is the e-mail verification of accounts also borked? I can't seem to get that e-mail. And yes, it's not in my spam.
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If you would like confirmation, you can go to the registration page and click an option that says something like, "Resend confirmation email." If you have tried that and are not receiving it, well, I don't know what to say. All appears to be working well from here, and the only instances we know of were during a brief period and were corrected yesterday.
__________________
Gaile Gray
Support Liaison
ArenaNet
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Dec 16, 2006, 04:27 AM // 04:27
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#5
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Grotto Attendant
Join Date: Oct 2005
Location: Cedartown, Georgia
Profession: R/
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Quote:
Originally Posted by Zinger314
Is the e-mail verification of accounts also borked? I can't seem to get that e-mail. And yes, it's not in my spam.
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If you registered when it first came out, you'll have to hit the Resend Email option.
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Dec 16, 2006, 04:30 AM // 04:30
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#6
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Ascalonian Squire
Join Date: Nov 2006
Location: South Africa
Guild: Resign or We [CrY]
Profession: Rt/
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Hmmm, mines totaly Broke, as its says I Voted for a blank team to come in no.1 and no other spots, theres only no.1 spot
I sent another confirmation email but it didnt help and i can't seem to edit my selection.
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Dec 16, 2006, 04:43 AM // 04:43
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#7
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ArenaNet
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Quote:
Originally Posted by Sir Vengence VI
Hmmm, mines totaly Broke, as its says I Voted for a blank team to come in no.1 and no other spots, theres only no.1 spot
I sent another confirmation email but it didnt help and i can't seem to edit my selection.
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That's an odd one. Might want to write [email protected] and check on that.
For the others, All systems are go! If you voted yesterday afternoon or early evening, please check and see if you can vote again, and if you can, go ahead and do so.
Thanks!
__________________
Gaile Gray
Support Liaison
ArenaNet
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Dec 16, 2006, 04:49 AM // 04:49
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#8
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Ascalonian Squire
Join Date: Nov 2006
Location: South Africa
Guild: Resign or We [CrY]
Profession: Rt/
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Quote:
Originally Posted by Gaile Gray
That's an odd one. Might want to write [email protected] and check on that.
For the others, All systems are go! If you voted yesterday afternoon or early evening, please check and see if you can vote again, and if you can, go ahead and do so.
Thanks!
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Hey Gaile, plz read here.
http://www.guildwarsguru.com/forum/s...0089376&page=5
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Dec 16, 2006, 05:54 AM // 05:54
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#9
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Ascalonian Squire
Join Date: Nov 2006
Location: South Africa
Guild: Resign or We [CrY]
Profession: Rt/
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~bump
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Dec 18, 2006, 08:46 PM // 20:46
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#10
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Ascalonian Squire
Join Date: Apr 2006
Guild: Street Pharmacists [WHOA]
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What happens if corrections were not made? Both of my entries fall in the error time.
I have one account entry that shows as having one blank guild winning and lists no other guilds.
The second account entry I have shows that 64 guilds are entered (dupes of the original 32).
In the future, I would recommend posting a message that there is a problem on the log in screen so players know to go and fix their entries. I personally don't live on the forums so I had no clue that my entries were messed up until this morning when I checked them.
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Dec 18, 2006, 10:05 PM // 22:05
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#11
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Banned
Join Date: Oct 2005
Guild: Ogmios Graybeards
Profession: W/
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Me too Bravesoul. Looks like I got screwed outta my prizes. GG ANET. :/
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Dec 18, 2006, 10:09 PM // 22:09
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#12
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Wilds Pathfinder
Join Date: Oct 2005
Location: OgreSlayingKnife.com
Guild: [MEEP] Biscuit of Dewm
Profession: N/
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Yeah I never got to vote cause the site would never send the verification. It finally worked today. Little late eh?
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Dec 18, 2006, 11:27 PM // 23:27
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#13
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Hell's Protector
Join Date: Jul 2005
Guild: The Eyes of Texas [BEVO]
Profession: D/A
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Quote:
Originally Posted by SaucE
Yeah I never got to vote cause the site would never send the verification. It finally worked today. Little late eh?
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I was in the exact same boat, and sent A-Net a ticket that they never responded too. Looks like I'm outta luck.
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Dec 18, 2006, 11:44 PM // 23:44
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#14
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Frost Gate Guardian
Join Date: May 2005
Location: Houston, Texas
Guild: Gwen Is [EVIL]
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Quote:
Originally Posted by KANE OG
Me too Bravesoul. Looks like I got screwed outta my prizes. GG ANET. :/
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same thing happened here.
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Dec 18, 2006, 11:45 PM // 23:45
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#15
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Lion's Arch Merchant
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http://www.guildwarsguru.com/forum/s...1&postcount=67
As you can see from when I posted, I had problems since Thursday and it wasn't fixed on Friday either. I didn't have a chance to check on Friday night or Saturday morning. I also wished I saw a message somewhere on the main site much earlier instead of finding this thread right now over here. It was fixed when I checked on Sunday, but obviously it was too late to re-submit.
But I don't see how it matters.
Quote:
Sponsor is not responsible for hardware or software malfunctions...
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Last edited by ump; Dec 18, 2006 at 11:49 PM // 23:49..
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Dec 19, 2006, 02:34 AM // 02:34
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#16
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Wilds Pathfinder
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My e-mail wasnt sent... My submit button is NOT appearing (Using an older version of firefox, not 2.0 and Ie 7...). Thanks
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Dec 19, 2006, 07:50 AM // 07:50
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#17
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Wilds Pathfinder
Join Date: Jul 2005
Guild: --
Profession: R/N
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I entered non my gw account name :0
Well I guess entering gw account name should be more visible...I thought it is just changing the vote account name, not entering your winning ingame account. At least a bigger button or some thing like that. Guessing position was easy task compared to finding the hidden entries :0
/me is jackass
Last edited by Arcador; Dec 19, 2006 at 08:09 AM // 08:09..
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Dec 19, 2006, 09:28 AM // 09:28
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#18
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Krytan Explorer
Join Date: Jun 2006
Location: Portugal
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Quote:
Originally Posted by Zinger314
Is the e-mail verification of accounts also borked? I can't seem to get that e-mail. And yes, it's not in my spam.
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Me and my other friend were in the same situation till yesterday..
Damn, its so unfair!
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Dec 19, 2006, 01:34 PM // 13:34
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#19
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Ascalonian Squire
Join Date: Nov 2006
Location: South Africa
Guild: Resign or We [CrY]
Profession: Rt/
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I got screwed outta my prizes
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Dec 19, 2006, 02:11 PM // 14:11
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#20
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Ascalonian Squire
Join Date: Nov 2006
Location: South Africa
Guild: Resign or We [CrY]
Profession: Rt/
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ah well at least we get one green for registering
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